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FAQ

  • Do you have CE document and other documents for customs clearance?

    Yes, we have CE, Provide you with a one-stop service.At first we will show you and and after shipment we will give you CE/Packing list/Commercial Invoice/ Sales contract for customs clearance.
  • Why the machine price not include fiber source?

    Different customers, different requirements, and many different laser power can be optional, that's why we list the price not include fiber source parts.
  • If we are interested in your machine, how to choose proper power?

    Please tell us the following answer, our professional seller will recommend you proper power.
    1. What material you want to cut,stainless steel,carbon steel or other?
    2. What thickness do you want to cut?
  • How can I do if the laser cutting machine goes wrong?

    If confronted with such problems, please contact us asap and do not try fix the machine by yourself or someone else. We will response within 24 hours as quick as we can to solve it for you.
  • How about warranty?

    3 years quality guaranty, the machine with main parts(excluding the consumables) shall be changed free of charge(some parts will be maintained) when if any problem during the warranty period.

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Add : No.5, Liandong U Valley, No.2222 Yuqing Road, Changqing District, Jinan
Tel : +86-0531-88976878
Phone : +86-18560186916
E-mail : jqlaser@jqlaser.com
Whatsapp : +86-18560186916

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Copyright  2021 Jinan JinQiang Laser CNC Equipment Co.,Ltd.